FAQ
Noble Paddle Weight & Dimensions
Noble Paddle Weight & Dimensions
-Face Material: T700 Toray Raw Carbon Fiber
-Length: 16 1/2 inches
-Avg Weight: 8 ounces
-Width: 7 1/12 inches
-Grip Thickness: 4 1/2 inches
-Handle Length: 5 1/2 inches
-Core Thickness: 16 millimeters
Elite Paddle Weight & Dimensions
Elite Paddle Weight & Dimensions
-Face Material: Fiberglass
-Length: 16 1/2 inches
-Avg Weight: 8 ounces
-Width: 7 1/12 inches
-Grip Thickness: 4 1/2 inches
-Handle Length: 5 1/2 inches
-Core Thickness: 16 millimeters
What are the differences between the Noble and Elite Paddle?
What are the differences between the Noble and Elite Paddle?
The Noble stands as our top-tier paddle crafted for competitive players. Distinguished by its Toray T-700 Raw Carbon Fiber Face, it delivers maximum spin, power, and control for an all-around elevated game. Meanwhile, the Elite paddle features the same paddle specs, however it boasts a refined fiberglass face instead.
We crafted the Noble paddle in mind for players who want maximum performance from their paddle, while the Elite was crafted for those who are just starting off with playing pickleball, and want to take a less competitive approach with their playstyle.
Where do the paddles ship from and how long does it take to ship?
Where do the paddles ship from and how long does it take to ship?
Don't worry! Your Regalia order is in good hands. Here's what you need to know about shipping:
-We ship from our location in Los Angeles, California.
-We only use trusted carriers when shipping your order, which includes UPS or USPS.
-Depending on your location, the estimated shipping time is 3 to 5 business days from the date of when the order was placed (please allow for up to 3 additional days for any delays during shipping). Once your order is en route, expect an email from us containing the tracking information.
Do you offer a trial period for testing out your paddles?
Do you offer a trial period for testing out your paddles?
At Regalia, we understand that choosing the right pickleball paddle is an important decision. We want you to have the confidence to select the perfect paddle for your game. That's why we offer our 60-day Nobility Trial for all our pickleball paddles.
How It Works:
- Purchase any of our pickleball paddles with the assurance that you have 60 days to try it out.
- Take your time to put the paddle to the test, both on and off the court. We want you to feel completely satisfied with your choice.
- If, for any reason, you are not fully satisfied with your paddle within the 60-day trial period, simply contact our customer support team.
- You will be guided through a hassle-free return process. Please note that there is a $30 restocking fee in order for our service to be as helpful and effective as it is. Essentially, you get to try out any of our paddles for just $30!
Our Commitment:
We are committed to your satisfaction. If you decide to return the paddle, we will process your request promptly and professionally. We appreciate your trust in Regalia, and our goal is to make your experience as seamless as possible.
We believe that trying a pickleball paddle should be stress-free and risk-free. That's why we offer this 60-day trial period, so you can find your perfect paddle with confidence. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Note: The 60-day trial period begins from the date of delivery. We expect the paddle to have light use and should not be visibly damaged or abused. Restocking fees are applicable for returned paddles.
How can I return or exchange a paddle?
How can I return or exchange a paddle?
We understand that sometimes things don't quite match up. That's why we offer a 30-day return window for our paddles. Feel free to initiate a return or exchange within 30 days from the delivery date as indicated on your tracking number.
To ensure a smooth return process, please keep in mind the following:
- Condition: Paddles must remain in UNUSED condition. Avoid any play usage, maintain the integrity of the grip seal, and ensure the paddle is free from scuffs.
- Timeframe: Returns are accepted within the initial 30 days from the delivery date. Unfortunately, we cannot process returns beyond this period.
- Restocking Fee: If you've given the paddle a spin and it doesn't quite align with your playstyle, you can still return it. However, a restocking fee of $30 will be applicable.
Our goal is to make sure you're satisfied with your pickleball experience. If you have any questions or concerns regarding our return policy, feel free to reach out to our customer service team at support@regaliapickleball.com. Thank you for being a part of the Regalia Pickleball community!
What is the warranty on your paddles?
What is the warranty on your paddles?
We stand by the quality of our products. We proudly offer a 90-day warranty specifically covering manufacturing defects. If, within this period, your paddle shows a manufacturing defect resulting in breakage, we will promptly replace it at no cost to you.
Please note the following details of our warranty policy:
- Coverage: Our warranty explicitly addresses manufacturing defects. If your paddle breaks due to such a defect, rest assured, we've got you covered.
- Exclusions: However, it's important to clarify that we are not responsible for breakage resulting from regular play or normal use, including the expected wear and tear on the paddle.
- Timely Reporting: In the rare instance that a defect is or is not immediately apparent, we encourage you to reach out to us as soon as possible. Kindly contact our support team at support@regaliapickleball.com, and we'll guide you through the necessary steps.
Our commitment is to ensure your satisfaction with every swing on the pickleball court. If you have any questions or concerns about our warranty policy, feel free to get in touch with us.
How can I prolong the life of my pickleball paddle?
How can I prolong the life of my pickleball paddle?
Prolonging the life of your pickleball paddle starts with taking care of the paddle. Here are some tips to help make sure your paddle is taken care of:
1. Cleanliness: We recommend using a damp microfiber cloth or any lint free cloth to clean the surface of your paddle as needed. Please avoid abrasive materials that may scratch the surface.
2. Handle with Care: While pickleball paddles are designed for gameplay, avoid unnecessary impacts or hitting hard surfaces. This helps prevent chips, cracks, or other structural damage. Avoid dropping it on hard surfaces, and be mindful of the edges to prevent chips or fractures.
3. Temperature Control: Avoid exposing your paddle to extreme temperatures. Prolonged exposure to intense heat or cold can affect the materials, potentially leading to warping or other damage. We recommend storing the paddle indoors, as the honeycomb core in our paddle has the potential to retain moisture when exposed to high humidity levels.